Case Managers

Latest Headlines

Latest Headlines

Tech drives member engagement, closes provider feedback loop

By using the latest technology, health insurers can take the lead in improving the feedback loop between payers, providers and patients, Gerald Shields from consulting firm The Nolan Company wrote in  Insurance & Technology.

BlueCross CEO highlights powerful payer-patient interaction

Of all the new patterns in healthcare today, the CEO of BlueCross BlueShield of Tennessee is most surprised about how much positive interaction health insurers have with patients, The Tennesseean reported.

Aetna: Case managers are 'cornerstone' of medical management

Can your company boast a program that leads to positive feedback from your members, plus saves money and improves quality to boot? Aetna can. Its case management program involves trained nurse case...

Exclusive: Post-discharge calls help Cigna lower readmissions

Hospital readmissions represent a huge portion of unnecessary--and preventable--healthcare costs, accounting for 30 percent of total inpatient costs among commercial health insurance members. With...

The role of case managers in controlling hospital costs

Guest post by Kathleen Miodonski Hospitals across the country are looking increasingly to their case management departments to provide support in this rapidly changing environment. Addressing rising