Enrollment Period

Latest Headlines

Latest Headlines

Payers: 2 ways to enhance call centers, customer satisfaction

As the healthcare industry gears up for the next open enrollment period in November, payers need to look for ways to improve their call centers to provide a better experience for customers. Listed below are two ways payers can better serve their members, according to a new report from consulting firm Oliver Wyman.

Insurers consider limiting individual policy sales

Individual plans traditionally are available year-round, but insurers are now limiting their sale to enrollment periods that coincide with health insurance exchanges.

It's final: Exchange enrollment has closed

After several deadline delays, enrollment for the federal health insurance exchange officially closed as of midnight Tuesday.

How to improve enrollment for 2015

Only one day after enrollment for the health insurance exchanges unofficially ended at midnight Monday, healthcare advocacy group Families USA outlined 10 ways to improve the exchange enrollment process next year.

Humana's Q4 earnings fall 57 percent

Humana's earnings fell 57 percent amid increased expenses, including acquisition-related costs, as it also saw medical claims costs rise. It reported a profit of $107.3 million, or 63 cents a share,

Open enrollment periods for children approved by HHS

The Department of Health and Human Services posted a clarification on Tuesday that allows insurers to implement defined open enrollment periods for children with pre-existing conditions, Bloomberg