UnitedHealth saved $107 million in health costs over three years by engaging its employees, including motivating them to maintain healthy lifestyles and lose weight, according to a new report published in the journal Health Affairs.
As UnitedHealth ensures its product development and service delivery always "fit into the life of the consumer," it frequently looks to the retail industry for lessons learned and guidance, Tom Paul, chief consumer officer at UnitedHealth, told FierceHealthPayer.
If insurers want to be successful in a consumer-oriented market, they should make their business fit into their consumers' lives rather than forcing consumers to adjust and accommodate the insurance business, Tom Paul, chief consumer officer at UnitedHealth, told FierceHealthPayer.
Hospitals and health systems rely on their communities for the support and resources they need to succeed.
For your reading pleasure, we have gathered the most read FierceHealthPayer stories of 2012. It's a definitive victory for accountable care organizations.
Healthcare providers participating in health information exchanges are getting closer to determining how they will use health IT to engage with patients, but the process still is in the early stages, the National eHealth Collaborative concluded after analyzing results of a June survey.
As insurers continue to grapple with rising healthcare costs, they're faced with an increasingly unhealthy member population. So payers have started taking matters into their own hands to engage members into becoming stewards of their own health and wellnes.
Organizations can use social networks to prevent disease and promote general health, according to research conducted at the University of Southern California.
Despite the call for greater consumer participation in healthcare under health reform, consumer engagement remains a problem in this country.
In another sign that the insurance industry is becoming more consumer-oriented, one more big insurer announced that is opening a retail store to enhance the member experience. Horizon Blue Cross Blue