Coventry Health

Latest Headlines

Latest Headlines

Health plans continue to struggle with customer experience

Health plans received an overall "poor" rating in the fifth annual Temkin Group  report on customer experience, ranking ahead of only TV and Internet service providers among the 20 industries surveyed.

Iowa's CO-OP pulls out of marketplace despite first-year success

Iowa's CoOportunity Health experienced early enrollment success last year, but the company has decided to pull out of the marketplace this year, reports  Employee Benefit News. It's the latest in a series of ups and downs for consumer operated and oriented plans.

Coventry owes provider $17M in back payments, lawsuit alleges

Coventry Health and Kentucky Spirit Health Plan are facing lawsuits by Eastern Kentucky's largest healthcare system for allegedly failing to promptly pay claims, owing the provider at least $17