As consumers take more frequently to social media, particularly Twitter, insurers are adjusting their customer service approach to include a greater social media presence, hoping to market products and communicate with consumers, reported Kaiser Health News.
Anthem Blue Cross Blue Shield can move forward with its plan to partner with Maine's largest provider network in offering a new limited network policy available on the state's health insurance exchange.
Insurers have been processing claims faster and with more accuracy and better explanation. They're also denying fewer claims to boot, according to the American Medical Association's annual health insurer report card.
California has become the eighth state to release detailed information about plans and prices that insurers proposed for its state-run health insurance exchange. And since its 7 million uninsured population is the largest in the nation, the rates provide the most in-depth look at how much consumers will pay when they buy coverage through online marketplaces this fall.
Anthem Blue Cross Blue Shield in Connecticut is going to reprocess thousands of behavioral health claims amounting to $400,000 in payments to mental health providers, according to the state insurance department.
Private health information for 6,000 patients was put in jeopardy when data was stolen from a server connected to Anthem Blue Cross Blue Shield of Indiana, Anthem Blue Cross Blue Shield of Ohio and Empire Blue Cross Blue Shield of Indiana.
Milwaukee-based grocery store chain Roundy's is making Blue Priority health plan available to its roughly 8,000 employees, reported the Milwaukee Journal Sentinel.
After violating California state law and breaching members' privacy, Anthem Blue Cross Blue Shield has reached a settlement with the state attorney general, including a $150,000 fine and increased oversight of sensitive information.
Anthem Blue Cross Blue Shield must stop trying to collect reimbursements that it believes were overpaid to providers, California state regulators said on Monday.
Anthem Blue Cross, Blue Shield Life and Health and Aetna all have agreed to reduce their rate increases for small group policies that went into effect this month.