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State exchanges: Process smoother second time around, but problems persist

Nearly 965,000 enrolled on state exchanges for Jan. 1 coverage
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Kentucky had 101,114 enrollees, the Cincinnati Courier-Journal reported. An exact breakdown wasn't available, but Department of Health and Human Services (HHS) data noted that about 90 percent of enrollees were returning customers.

Maryland saw more than 87,000 enrollees, according to the Baltimore Sun. A further breakdown wasn't available. Middle-tier silver plans are most popular.

Massachusetts had 55,260 enrollees, according to the Boston Globe. Anyone who signed up and paid for coverage using Massachusetts Health Connector by Dec. 28 received coverage as of Jan. 1, the article said, though the tight timeframe means that insurers weren't getting enrollment information for last-minute enrollees.

Minnesota reported 31,159 enrollees, with 66 percent new to the site and 34 percent renewing their coverage. MNsure remains on track to hit its 67,000 enrollment goal, MPRnews said.

New York saw 83,057 enrollees, HealthInsurance.org noted. The NY State of Health marketplace did not distinguish between new and returning customers.

Rhode Island reported 26,380 enrollees, with 23 percent new to the site and 77 percent renewing their coverage. HealthSource RI officials are encouraged, according to WPRI, as the overall total is more than double the sign-ups by this time last year.

Vermont reported 30,237 enrollees, with 23 percent new to the site and 77 percent renewing their coverage. The 6,881 new enrollees falls within Vermont Health Connect's goal, according to the Burlington Free Press. However, the sign-up process still requires some manual back-end fixes when customers update their information, the article said, and that has caused some problems to "snowball."

Washington reported 107,071 enrollees, with 26 percent new to the site and 74 percent renewing their coverage. That puts the Washington Health Benefit Exchange halfway toward its goal for this enrollment period, the Seattle Times said. To get there, the exchange must get at least 50,000 more customers to renew.

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